Surmeli Ankara Hotel

The hotel is conveniently located close to the Anatolian Museum, making it easy to visit this attraction. The staff at the hotel were friendly and made an effort to be helpful, which added to the overall pleasant experience. the food at the hotel was reasonably good and the beds in the rooms were comfortable, ensuring a good night's sleep.

The hotel had some major issues that affected the overall experience. The Wi-Fi connection was extremely unreliable and slow, making it difficult to stay connected.

Perfect for the vacation, not far from a bus stop. We were offered fruit juices, tea, beers and wines at the night-bar. The staff and the food were perfect.

Great location, friendly staff, size of rooms

Tv system and air condition are below standart. Breakfast can be better. Price/performance not enough

The hotel is located near the city center, making it convenient for exploring the city. It is also situated near a metro station, allowing easy access to various attractions. the rooms are clean and neat, with a good lighting system. Free WiFi is available, although the connection can be unstable. the breakfast is decent, offering a variety of options.

The hotel staff's service could be improved.

The hotel is 5* stared. However, as it is an old hotel, you might think that the rate is not accurate...

the location of the hotel is satisfactory. it's just 5 minute walking to "kizilay", from which you can find any transportation facilities to any where in Ankara.

room service was really awful in this hotel. poor cleanings, residual things on room ground and bed after room service, open windows!!! the quality of foods (taste and presence) was poor also, specially for breakfast.

This hotel is a hidden oasis, located in a quite area surrounded by nature. the facilities here are luxurious and exclusive creating a unique experience. the swimming pool and private facilities offer the perfect area to relax and unwind whilst the bar and lounge area caters for a more sociable evening. the room advantages provide the ultimate comfort with spacious designs and high-end amenities. The restaurant offers an array of breakfast options with a great taste. Cons: the service here could be more attentive. this is overshadowed by the brilliant luxurious amenities on offer.

I choose the hotel out of 2 reasons: fistly, it is a 5 star hotel then, the hotel is in the center of the city. however, my impression of the hotel is not that much good. i am a little bit disappointed with the so called 5 star hotel. this 5 star hotel has a long way to go with that of the international chained 5 star. like Shareton, Hilton, etc.

the staff in the reception were very friendly and polite Breakfast was good

The hotel location was central and close to the city's main attractions. the breakfast was quite satisfying, with a variety of delicious dishes to choose from. the room had a small balcony that offered a nice view of the city.

The hotel fell short of my expectations. the room was quite small and the furniture was outdated.

Good hotel,excellent lokation,staff very kind...and see you for 10 days again!

- good location

- less than average breakfast - swimming pool is very very small

The breakfast.

Broken television and unhelpful staff.

When we arrived, there was no empty double occupancy room , they gave us a suite for our stay

Wi-fi signal is very weak

In my view, the bed was so comfortable, and the price was so good and the location of hotel was very good.

They do not have a good swimming pool and we couldn't use the pingpong..